All orders ship with adult signature required on delivery. You will receive a tracking number within 24 hours of dispatch. We ship in protective packaging to ensure your Papa's Pilar Dark Rum arrives safely. Domestic orders typically arrive within 2-3 business days.

A valid government-issued photo ID confirming you are 21 or older must be presented to the courier at the time of delivery. If no eligible adult is present, a redelivery will be arranged. We are legally required to enforce this without exception.

Papa's Pilar Dark Rum has been carefully selected by our tasting panel for its exceptional quality and character. Every bottle we carry meets our rigorous standards for craft, flavor, and provenance.

Store upright in a cool, dark place away from direct sunlight. Once opened, consume within 12 months for optimal flavor. Unlike wine, spirits do not continue to age once bottled, so there is no rush.

We accept returns of unopened bottles within 30 days of delivery for a full refund. Opened bottles may not be returned unless a quality defect is present. To initiate a return, contact our customer team with your order number and we will arrange collection.

Yes, we offer premium gift wrapping at checkout. Each bottle can be presented in our signature gift box with a personalised message card. Perfect for birthdays, holidays, or any occasion worth celebrating.